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Podio App Market

Zendesk

Connect Zendesk and Podio

Zendesk is a fantastic help desk and support software. You can connect Zendesk to Podio to get your tickets, comments and other data from Zendesk into your app(s) on Podio. This will give you a repository of Zendesk tickets, live-synced with Zendesk for internal followup.
After installing this app, click the wrench icon to the left of your app in Podio and then select "Integration". In the page that follows, click" Zendesk". Click "How to setup Podio on Zendesk" and follow the instructions there.

With the pack comes a contact app to list customers submitting tickets and an agent app to list your internal team members responding to tickets via Zendesk.

Created by

Podio App Team

52 packs in App Market.

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Apps in this pack

  1. Zendesk

    Connect Zendesk and Podio
    More info
  2. Requesters

    Customers requesting help via Zendesk
    More info
  3. Agents

    Repository of your Zendesk agents
    More info

Additional features with this pack

  • Tiles

    Pre-created tiles give an overview of your app's data

  • Filters

    Recommended filters to browse app data

  • Integration

    Has integration with a third-party app

Show 6 comments
Jonathan Rayment
over 5 years ago

Does this still work? I'm getting an invalid username / password error when i try to connect?

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Néstor Rodríguez
over 5 years ago

Hi @Jonathan Rayment, Yes it works. I have the app installed and running right now. :)

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Manuel Maneiro
over 5 years ago

Hi @Jonathan Rayment did you fix the error? the same is happening to me. Cant get this thing to work

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Gabriel Francolino
over 5 years ago

The same error is happening! invalid user name / password....

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Evans Ojwang
over 5 years ago

please this integration is not working and podio support is not getting back to me.

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Damien Schreurs
about 5 years ago

I had the same issue AND finally made it work by following strictly the setup instructions (which are not straightforward to understand, to be honest). There's quite a lot to do on the Zendesk side and some of the menus are hard to find, but in the end, it's working.

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Manuel Maneiro
about 5 years ago

Hi @Damien Schreurs, i´ve try to follow every step very carefully, but i still can get it right. can you help me out?

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Dustin Czysz
almost 5 years ago

Same here. Invalid username/password...

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Raheel Raja
almost 5 years ago

Same issue.. Invalid username/password...

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Alisha Minj
over 4 years ago

Same issue with me.. I am also getting invalid username and password.

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Marcin Dudzik
over 4 years ago

Same here: Invalid username and password => can anyone help?

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Nicole Darechuk
over 4 years ago

Invalid password and followed all steps...anyone else able to successfully get this working in more recent times??

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Marcin Dudzik
over 4 years ago

Doesn't seem like it... :(

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Daniel Garcia
about 4 years ago

Hi community, Found the solution (for me at least). Looks like Zen Desk must have added an authentication step to Enable API use with user/pass from Podio.

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Daniel Garcia
about 4 years ago

In addition to the steps youll see in the documentation you must also do the following:

After logging into ZenDesk...
Setting>API>Settings>Password Access (Enable)

Hope this helps.

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Deloryan Hommers
almost 4 years ago

Can confirm that the above works! Thanks Daniel!!

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Go mobile

Download the Podio iPhone app

Access your activity streams, apps, tasks, notifications, messages and contacts with the Podio mobile app. Get work done anywhere.

  • iPhone
  • Android
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