Cases
Cases is the main app, where submissions come in from a webform and are managed through completion
The Cases app includes a webform where employees can submit requests. IT employees can manage Cases, including email conversations with employees within each Case app item. When a Case Status changes, submitters are automatically notified, and when a case is closed an NPS feedback survey link is emailed.
Created by
Podio App Team
301 apps in App Market.
- Rating:
- Business Function: IT Management
- Industry Sector: Internet
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Additional features with this app
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Filters
Recommended filters to browse app data
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Webform
Populate your app via a form on a public website
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Tiles
Pre-created tiles give an overview of your app's data
Accompanying apps
- This app references: Employees, Apps/Systems
- This app is referenced by: Case NPS
- This app is included in the pack(s): IT Service