Case NPS
Case NPS provides a feedback mechanism from submitters to IT
When a case is closed, an email with a link to a short NPS survey form is sent automatically to the submitter. This form link includes a hidden field that includes the Podio item ID so that the specific feedback is associated with the specific Case.
Note: the webform link for your installed Case NPS app will need to be updated in the Cases flow "2-3 Email When Case Status Changes"
Created by
Podio App Team
301 apps in App Market.
- Rating:
- Business Function: IT Management
- Industry Sector: Internet
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Additional features with this app
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Filters
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Webform
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Tiles
Pre-created tiles give an overview of your app's data
Accompanying apps
- This app references: Cases, Employees, Apps/Systems
- This app is included in the pack(s): IT Service